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Frequently asked questions about Uganda

Normally tips are at the discretion of the tourist, however and when you choose to tip, USD 5-10 per day is good enough.  The small, local restaurants are not used to the culture of tipping.

Once you have confirmed the final itinerary with us or any other tour operator chosen, we require that you transfer 40% for the tour total cost. In case gorilla tracking is included in the program we also ask you to make a full prepayment for the gorilla permits. We do not guarantee the availability of the permits and accommodations until the deposits have been made or secured, then you are sure of your trip in Uganda, you will transfer the amount to us through the account details that shall be provided to you in either dollars or euros. Please note that all bank charges in Uganda shall be included on the cost, but other over sea bank charges shall be met by you in your country. The balance of 60% should be paid 5 weeks BEFORE your arrival / start of your tour.

Most tailor made safaris are best on choice depending on what the client will have chosen. Uganda has various hotels ranging from Budget to up market luxury accommodation. Budget accommodation consists of simple and basic rooms, Banda or tents, providing double or twin beds and mosquito nets where necessary. In some facilities where private bathrooms aren’t available, public showers and toilets/pit latrines are used. Hot water is not guaranteed. Luxury accommodations are 4 or 5 star lodges, providing comfortable rooms or luxury furnished tents and a private bathroom. Flush toilets as well as hot and cold running water will be available.

Tourists are normally transported in 4WD Toyota Hiace minibuses or Land Cruisers with pop up safari roofs with plenty of leg room and comfort while game viewing. For smaller groups land cruisers can be arranged. For larger groups, coaster buses can also be arranged.

Subject to health/fitness, any one above 15 years can partake in gorilla trekking. However, you can only confirm tracking gorillas only if you have a permit. The permits are issued on first come first serve basis on cash payment. Eight people are allowed per day in each gorilla group to track. In order to be able to buy the gorilla permit you have to provide your ground operator with your full names, nationality and passport number.

Light wear during the travel days; good hiking boots, sun hat, sweat band, long sleeved shirts/blouses & gloves for tracking gorillas & chimpanzee, rain gear, body cream and sun glasses. Most up market lodges have swimming pools, so remember your swim suits! We advise you to also carry a sweater or coat as some places may be cold in the evenings, especially in Bwindi, Mgahinga, Lake Bunyonyi (Kabale).

This is subject to the Tour Company you will have chosen to work manage your ground operations

With Uganda being located within the tropical altitude, it’s advisable you take malaria prevention medications, as well as vaccination against yellow fever which is mandatory. Immunizations against DTP (Diphtheria, Tetanus and Polio) and Hepatitis A are recommended too, and this is required before you enter Uganda. Besides vaccination you are advised to bring insect repellent, for emergency carry a mosquito net in your bag, though there are mosquito nets in most hotels and lodges across the country.

You are required to purchase a tourist visa before you enter Uganda. Tourist visas can be bought in advance via the embassy or consulate in your country or simply purchased upon arrival at Entebbe International Airport or at any overland border. Photos are not required and a single entry tourist visa costs US$ 50 per person for up to 90 days stay in Uganda.

If you are planning to combine Uganda with a visit to Rwanda or Kenya it is recommendable to request for the East African Tourist Visa instead of a single entry visa. This special visa costs US$100 per person and allows a 90-days multiple entry to Uganda, Rwanda and Kenya. Regretfully, Tanzania is not part of this special visa arrangement.

Uganda is generally a very safe country for travelers. Ugandans are considered among the friendliest and most welcoming people on planet earth. Feel free to meet and talk to Ugandans, as they will be most honored.

Kampala, the capital city of Uganda is known to be one of the safest in Africa, but just like any country you visit, it’s advisable to always be cautious when traveling in any city.

In the National parks and other tourist hotspots, park rangers and the Uganda Tourism Police are working in liaison with other security organs to ensure security of person and property of visitors as well as the Nationals.

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